We want your feedback. Fill out our survey. Submit your comments for a chance to win a $150 Gift Certificate As a thank you, names from all returned ballots will be entered into two draws for a $150 Gift Certificate of the winner's choice. *Only one survey per membership will be accepted and all responses received will be kept confidential. Your InformationName* First Last Branch/Account No.*Email* Phone*Survey1. On a scale of 1 to 10 (10 being excellent), how would you rate the overall level of service you receive from your Credit Union?*12345678910Please tell us below how we can improve our services.2. The Credit Union's facilities meet my needs (accessibility, parking, décor etc).*YesNoIf no, what changes would you like to see?3. I am interested in becoming a Board Member.*YesNo4. Would you, as a member, refer a new member to the Credit Union?*YesNoIf no, what prevents you from referring someone?Are you aware that we have an incentive program in place for referrals?*YesNo5. When was the last time we personally contacted you to advise you of a new product, a new service or a special offering?*Less than 6 months6 to 12 months12 to 24 monthsNever6. Preferred method of contact:*MailPhoneEmailDirect contact with staff7. Are you aware of the following services we offer?*YesNoI would like further information about this service.Financial PlanningMutual FundsTFSA/RRSP/RRIF/RESP/RDSPMortgagesHome Equity Line of CreditMastercardAgricultural BorrowingsCommercial BorrowingsForeign Cash PurchasesMobile Cheque DepositEmail Money TransfersEnews EmailIncoming/Outgoing WiresTravel Insurance and Traveller ChequesBrokerage Services8. When we interacted with you to provide information about our products and services, did: (choose applicable boxes)* You leave with the information you needed? You find us to be knowledgeable? You find us to be easily accessible and accommodating? We respond in a timely fashion? None of the above Comments:9. What do you like most about Southwest?10. What do you least like about Southwest?11. Please include me on the Southwest Newsletter emailing list. YES 12. We value your opinion, and ask that you share any other comments or concerns in the space provided.